Emergency services discount

Our emergency services staff run toward incidents and accidents the rest of us run away from, missing family events and gatherings with friends to ensure our community is looked after.  It is with this in mind that a $10 discount for 60 and 90 min sessions is offered as acknowledgement and gratitude to the following services:

New Zealand Police, Fire Emergency New Zealand, Wellington Free Ambulance, Life flight staff, and NZ Civil Defence / WREMO

Please advise which service you represent in the booking notes and bring work ID to your first appointment

Southern Cross Health Insurance

Southern Cross Health Insurance – Easy Claim

Bernie is registered with Southern Cross as an Easy Claim provider.

If you have the appropriate policy, Bernie can remit payment directly from Southern Cross via Easy Claim at your appointment.


Act of kindness for Oncology Massage

Sometimes people undergoing cancer treatment are forced to take unpaid leave or stop work completely so they can focus on their health. Act of kindness is an initiative to provide financial assistance to clients of Waiora Collective for sessions by appropriately qualified practitioners at Waiora Collective. 

Waiora Collective facilitates donations that will contribute to the cost of a session for an oncology client. The donation can be made anonymously, or your name and a message can be left. A note will be added to the Act of kindness wall with the amount donated, our oncology clients can select what they need to assist with the payment of their treatment – no questions asked.


Your personal privacy during a session as well as the security of your personal information are important to the practitioners at Waiora Collective, which is why we use an online system that encrypts on multiple occasions.


Personal safety and respect for all of us is imperative, therefore if at any time during an appointment at Waiora Collective either the practitioner or client needs a session to conclude, this will be accommodated. No questions asked.

Code of Ethics

Massage New Zealand code of ethics

As a registered member of Massage New Zealand, I comply their code of ethics. To view this document, please click on the link below:

Oncology Massage Limited code of practice for therapists

As an Oncology Massage Limited certified therapist, I comply with their code of practice for therapists

This document can be viewed by clicking on this link


If you believe the Code of Ethics has been breached, you are invited to discuss it with your practitioner, the Director of Waiora Collective, or the following agencies:

Massage NZ – [email protected]

Health and Disability Commissioner – https://www.hdc.org.nz/making-a-complaint/